Terms of sale

TERMS OF SALE

Last Updated: [DATE]

These Terms of Sale govern all purchases made through the EchoWood website. By placing an order, you agree to these Terms of Sale.

1. PRODUCTS

EchoWood offers products designed for guitar practice and training purposes.

We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight variations may occur and do not constitute defects.

2. ORDER ACCEPTANCE

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.

EchoWood reserves the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability issues

  • Pricing errors

  • Suspected fraud

  • Unauthorized transactions

  • Violation of our Terms of Service

If an order is canceled after payment has been received, a full refund will be issued.

3. PRICES AND PAYMENT

All prices displayed on the website are shown in the currency selected by the customer at checkout.

Payment must be received in full before an order is processed and shipped.

We reserve the right to change prices at any time without prior notice.

4. SHIPPING AND DELIVERY

Shipping times are estimates only and are not guaranteed.

Delivery dates may vary due to circumstances beyond our control, including carrier delays, customs inspections, weather conditions, and other unforeseen events.

For complete shipping information, please refer to our Shipping Policy.

5. CUSTOMS, DUTIES, AND TAXES

Customers are responsible for any customs duties, import taxes, VAT, or similar charges imposed by local authorities unless otherwise stated at checkout.

EchoWood is not responsible for delays caused by customs procedures.

6. RISK OF LOSS

Ownership and risk of loss transfer to the customer upon delivery of the product to the shipping address provided during checkout.

Customers are responsible for ensuring that the delivery address is accurate and secure.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

8. PRODUCT WARRANTY

Unless otherwise required by applicable law, products are sold without additional warranties beyond those expressly stated on the website.

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, EchoWood shall not be liable for indirect, incidental, consequential, or special damages arising from the purchase or use of products.

Where liability cannot be excluded by law, EchoWood's total liability shall not exceed the amount paid for the relevant order.

10. FORCE MAJEURE

EchoWood shall not be responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Internet outages

  • Public health emergencies

11. CONSUMER RIGHTS

Nothing in these Terms of Sale excludes or limits any consumer rights provided under applicable laws in the customer's country of residence.

12. CONTACT INFORMATION

For questions regarding a purchase, please contact:

EchoWood

Email: Echowood@use.startmail.com